SERVICES AND UPGRADES
In Extraudio’s philosophy is the belief not to buy and change, and we fight against planned obsolescence. That is why we have created a product upgrade service so that you can enjoy your Extraudio for many years as the first day: for a small fee, you will be able to rediscover your music by getting a new product, always updated and increasing its quality through software and hardware upgrades.
If you register your Extraudio product on our website after purchase, we will keep you up to date with the latest news, updates, and services available.
We offer a compatibility study with each customer’s current equipment and a real test service where the customer will be able to test the equipment at home in the real acoustic conditions of his room through our official distributors.
We provide expert technical advice, which is the key to knowing with great precision what product configuration is specifically needed by the end users.
Our customization service ensures that each piece of equipment is unique, adjusting it to the musical taste of the customer by changing some internal components in the assembly process.
We have our technical assistance department and laboratory in Europe to carry out repairs or upgrades.
If you need information or technical assistance, please write to our support email: firstname.lastname@example.org
Extraudio™ is a registered trademark – All rights reserved – The Netherlands.